The Sellvio system now includes an online withdrawal feature, accessible to customers through the website footer. After providing the basic order details, customers can easily submit a withdrawal request, even on an item-by-item basis within an order. For logged-in users, the system automatically pre-fills the available information, making the process faster and more convenient.
The purpose of this feature is to enable customers to manage the withdrawal process in a simple and transparent manner while reducing administrative workload and supporting compliance with legal requirements. Once a withdrawal request has been submitted, the administrator receives a notification and can begin processing the request.
